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@@ -37,7 +37,8 @@ email to contact@ninenines.eu for more information.
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You *SHOULD* open a ticket for every bug you encounter, regardless
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of the version you use. A ticket not only helps the project ensure
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that bugs are squashed, it also helps other users who later run
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-into this issue.
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+into this issue. You *SHOULD* give as much information as possible
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+including what commit/branch, what OS/version and so on.
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You *SHOULD NOT* open a ticket if another already exists for the
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same issue. You *SHOULD* instead either add more information by
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Loïc Hoguin